2003
Revue française de sociologie
Explaining the construction of professionalism in the military : history, concepts and theories
[*]
Julia Evetts
School of Sociology and Social Policy Sociology of Professional Groups University of Nottingham University Park Nottingham NG7 2RD – Grande-Bretagne
Cet article commence par passer en revue l’évolution des concepts et des théories relevant de la sociologie des groupes professionnels puis analyse la pertinence de ces différentes interprétations et explications pour ce qui touche au domaine militaire. L’article soutient
que les premiers modèles structurels des professions, vues comme des institutions ayant des
caractéristiques spécifiques et des valeurs normatives, ne présentaient guère d’intérêt pour
les chercheurs spécialistes du militaire. De même définir le professionnalisme comme une
démarche visant à fermer un métier tout en contribuant à le valoriser n’a jamais concerné les
militaires, puisque les armées ont toujours constitué un secteur relativement fermé du marché du travail. Toutefois, une interprétation plus récente du professionnalisme, présenté
comme discours, offre beaucoup plus d’intérêt et de pertinence quand on l’applique au
domaine militaire. On démontrera que l’armée fournit un exemple clair de l’utilisation d’un
discours professionnaliste à des fins de changement du métier lui-même et, plus particulièrement, le pouvoir de ce discours à générer de l’autodiscipline et un certain contrôle
« à distance ».
The paper is an exploration of the ways in which the idea of professionalism has been
analysedinthesociologyofprofessional groupsanditsapplicationin thedevelopment andtransformation of the armed forces. It begins by reviewing the development of concepts and theories
within the sociology of professional groups and the relevance of these different interpretations
and explanations to the military. It will argue that the earlier structural models of professions, as
institutions with special characteristics and normative values, were not of interest to researchers
of the military. Similarly the subsequent characterization of professionalism as an occupational
project of market closure and occupational enhancement has never been of relevance to the militarysincethearmedforceshave always beenarelativelyclosedsectorofthe occupationallabour
market. The latest interpretation, of professionalism as a discourse, is of much more interest and
relevance to the military, however. It will be demonstrated that the military provides a clear
example of the use of the discourse of professionalism as a mechanism of occupational change,
and in particular its power as a form of self-discipline or control « at a distance».
Dieser Artikel geht zuerst durch die Entwicklung der Konzepte und der Theorien, die der
Soziologie der Berufsgruppen eigen sind, und analysiert anschließend die Pertinenz dieser verschiedenen Interpretationen und Erklärungen für den Militärbereich im allgemeinen. Der Artikel
behauptet, daß die ersten Strukturmodelle der Berufe, die als Institutionen gesehen wurden, mit
spezifischen Eigenschaften und normativen Werten, kaum ein Interesse für die spezialisierten
Militärforscher darstellten. Ebenso wenig hat die Definition des Professionalismus als eine
Vorgehensweise, diedarauf zielte,einenBeruf einzugrenzenundzugleichzuvalorisieren, niedie
Militärsbetroffen, dadieArmeenimmer einenziemlichgeschlossenenSektordesArbeitsmarktes
dargestellt haben. Allerdings bietet eine neuere Interpretation des Professionalismus, der als
Diskurs vorgestellt wird, viel mehr Interesse und Pertinenz, wenn sie auf den Militärbereich
anwendet wird. Der Verfasser beweist, daß die Armee ein klares Beispiel der Benutzung eines
professionalistischen Diskurses zum Zweck der Änderung des Berufes selbst liefert, und besonders, daß dieser Diskurs imstande ist, Selbstdisziplin und eine gewisse «Fernkontrolle» zu
erzeugen.
Este artículo empieza pasando revista a la evolución de las teorías los conceptos, destacando
de la sociología los grupos profesionales, después analiza la importancia de esas diferentes interpretaciones yexplicaciones en lo que corresponde al dominio militar. El artículosostiene quelos
primeros modelos estructurales de las profesiones, vistas como instituciones que tienen como
característicasyvaloresnormativos,presentanescasointerésparalosinvestigadoresespecialistas
de lo militar. De la misma manera definir el profesionalismo como un paso pretendiendo cerrar
una carrera, al tiempoque contribuyea valorizarla, nunca concernióa losmilitares, puestoquela
armada siempre se ha constituido como un sector relativamente cerrado del mercado de trabajo.
No obstante, una interpretación mas reciente del profesionalismo, presentado como discurso,
ofrece mucho mas de interés y de importancia cuando se lo aplica al dominio militar. Se demostrará que el ejército ofrece un claro ejemplo de la utilización de un discurso profesionista con
fines de cambio de la carrera en si misma y, mas particularmente, el poder de ese discurso para
generar la autodisciplina y un cierto control « a distancia ».
What kind of armed forces do we need for the post-Cold War era of
conflicts between and within communities ? Effective interventions, or indeed
non-interventions, to combat terrorism, or to police inter-ethnic conflict
cannot be conducted through traditional military structures of strict rules and
group action. The technologically sophisticated, autonomous, self-regulating
professional, sensitive to the needs and perceptions of local cultures, is now
portrayed by the armed forces as the key to precise, effective, and damagelimiting intervention in these new security situations that typify the twentyfirst century. How has this “professionalism project” been developed, and
what have been its effects and achievements ?
This paper is an exploration of the ways in which the idea of professionalism has been analysed in the sociology of professional groups and its application in the development and transformation of the armed forces. It appears
to be a concept employed in a variety of countries to capture both a necessary
and a desirable modernization of the armed forces. However there is little
published on this process in any detail, in comparison either to a wider and
more general analysis of change in the armed forces (for example the major
review by Caforio, 2003), or to the casual use of the term “professional”
divorced from scholarly study in this area (for example Forster et al., 2000).
The paper begins by reviewing the development of concepts and theories
within the sociology of professional groups and the relevance of these
different interpretations and explanations to the military. It will argue that the
earlier structural models of professions, as institutions with special characteristics, were not of interest to researchers of the military. Similarly the subsequent characterization of professionalism as an occupational project of market
closure and occupational enhancement has never been of relevance to the
military since the armed forces have always been a relatively closed sector of
the occupational market, and a sector of the labour market made up of
commissioned officers and conscripts fulfilling military service requirements.
The latest interpretation, of professionalism as a discourse, is of much more
interest and relevance to the military, however. It will be demonstrated that
the military provides a clear example of the use of the discourse of professionalism as a mechanism of occupational change, and in particular its power as a
form of self-discipline (Foucault, 1979) or control “at a distance” (Miller and
Rose, 1990; Burchell et al., 1991; Fournier, 1999). It will also be argued that
in the military the discourse is constructed and utilized more by military
advisers and “managers” rather than by military practitioners themselves. In
this sense, the discourse of professionalism becomes a mechanism of institutional or organizational control of a military workforce rather than a means of
occupational control of work by professional (military) practitioners
(Freidson, 1994,2001).
The early years : professionalism as value system
The earliest analyses and interpretations tended to focus on and to utilize
the concept of professionalism and for the most part these analyses referred to
professionalism as a normative value system and its meanings and functions
for the stability and civility of social systems. Most of these analyses were at
macro levels, although the work of Hughes (1958) constitutes an exception.
These analyses have not referred to the military as a profession and sociologists of the military showed little interest in normative values as a mechanism
of occupational control.
Durkheim (1992) assessed professionalism as a form of moral community
based on occupational membership. Tawney (1921) perceived professionalism as a force capable of subjecting rampant individualism to the needs of
the community. Carr-Saunders and Wilson (1933) saw professionalism as a
force for stability and freedom against the threat of encroaching industrial and
governmental bureaucracies. Marshall (1950) emphasized altruism or the
“service” orientation of professionalism and how professionalism might form
a bulwark against threats to stable democratic processes.
The best-known, though perhaps the most frequently mis-quoted, attempt
to clarify the special characteristics of professionalism and its central normative values was that of Parsons (1951). Indeed Dingwall has claimed
(Dingwall and Lewis, 1983) that research in the sociology of the professions
is largely founded on the contributions of Parsons as well as the work of
Hughes. Parsons tried to clarify the importance of professionalism through “a
theoretical base in the sociology of knowledge, in terms of a sociallygrounded normative order” (ibid., p. 2). Parsons recognized and was one of
the first theorists to show how the capitalist economy, the rational-legal social
order (of Weber), and the modern professions were all interrelated and mutually balancing in the maintenance and stability of a fragile normative social
order. He demonstrated how the authority of the professions and of bureaucratic
organizations both rested on the same principles (for example, of functional
specificity, restriction of the power domain, application of universalistic,
impersonal standards). The professions, however, by means of their collegial
organization and shared identity demonstrated an alternative approach (to the
hierarchy of bureaucratic organizations) towards the shared normative end.
This interpretation has been revisited in a recent analysis by Freidson (2001)
who analyses professionalism as a third logic in contrast to the logics of the
market and the organization.
Unlike Parsons, Hughes regarded the differences between professions and
occupations as differences of degree rather than kind. For Hughes (1958), not
only do professions and occupations presume to tell the rest of their society
what is good and right for it, but also they determine the ways of thinking
about problems which fall in their domain (Dingwall and Lewis, 1983, p. 5).
Professionalism in occupations and professions implies the importance of
trust in economic relations in modern societies with an advanced division of
labour. In other words, lay people must place their trust in professional
workers (electricians and plumbers as well as lawyers and doctors) and some
professionals must acquire guilty knowledge. Professionalism requires professionals to be worthy of that trust, to maintain confidentiality and conceal such
guilty knowledge by not exploiting it for evil purposes. In return for professionalism in client relations, professionals are rewarded with authority, privileged rewards and higher status. Subsequent analysis has interpreted higher
rewards to be the result of occupational powers rather than professionalism
but this was one result of the rather peculiar focus on medicine and law as the
archetypal professions in Anglo-American analysis, rather than a more realistic assessment of the large differences in power resources of most occupational groups including the military.
The work of Hughes also constituted the starting point for many micro
level ethnographic studies of professional socialization in work places (eg
hospitals and schools) and the development (in new) and maintenance (in
existing) workers of shared professional identities. This shared professional
identity is associated with a sense of common experiences, understandings
and expertise, shared ways of perceiving problems and their possible solutions. This common identity is produced and reproduced through occupational
and professional socialization by means of shared and common educational
backgrounds, professional training and vocational experiences, and by
membership of professional associations (local, regional, national and international) and societies where practitioners develop and maintain a shared work
culture. One result is similarities in work practices and procedures, common
ways of perceiving problems and their possible solutions and shared ways of
perceiving and interacting with customers and clients. In these ways the
normative value system of professionalism in work, and how to behave,
respond and advise, is reproduced at the micro level in individual practitioners and in the work places in which they work. Clearly the military could
have constituted a clear example of professional/occupational socialization
within a relatively closed occupational community and with distinct differences in the socialization of the officer and conscription categories but the
military did not feature in empirical studies of occupational or professional
socialization.
The work of Parsons, in particular on the core aspects of professionalism
and the special characteristics of professional work, has subsequently been
subject to heavy criticism. Parsons’ work has been over-zealously criticized
because of its links with functionalism (Dingwall and Lewis, 1983). Sometimes, although mistakenly, Parson’s work has been interpreted as leading to
the trait approach (for example, Johnson, 1972, pp. 25-32) which absorbed
sociologists of professions for a period.
In the 1950s and 1960s, researchers shifted the focus of analysis on to the
concept of profession as a particular kind of occupation, or an institution with
special characteristics. The difficulties of defining these special characteristics, and clarifying the differences between professions and occupations, have
long troubled analysts and researchers. For a period the “trait” approach occupied sociologists who struggled to define the special characteristics of professional (compared with other occupational) work. For example, Greenwood
(1957) and Wilensky (1964) argued that professional work required a long
and expensive education and training in order to acquire the necessary knowledge and expertise; professionals were autonomous and performed a public
service; were guided in their decision-making by a professional ethic or code
of conduct; they were in special relations of trust with clients, were altruistic
and motivated by universalistic values. In the absence of such characteristics,
the label “occupation” was deemed to be more appropriate and for occupations having some but not all of the characteristics the term “semi-profession”
was suggested (Etzioni, 1969).
The “trait” approach is now largely assessed as being a time-wasting diversion in that it did nothing to assist our understanding of the power of particular occupations (such as law and medicine, historically) or of the appeal of
“being a professional” in all occupational groups. It no longer seems important to draw a hard line between professions and occupations but, instead, to
regard both as similar social forms or institutions which share many common
characteristics, particularly in respect of occupational socialization and identity reinforcement.
The sociology of professions is a field in which international comparisons
have been particularly fruitful. This is illustrated by the productive contrast
between Anglo-American approaches, which have tended to concentrate on
occupational closure and the creation of what Freidson (1982) called “market
shelters”, and the approach developed in France and elsewhere in continental
Europe, where professions are defined somewhat more broadly and where the
focus shifts to questions of occupation more generally including occupational
identity, career trajectories, professional training and expertise, and employment in public sector organizations. Collins expressed the contrast in a
different way claiming that the Anglo-American ideal-type “stresses the
freedom of self-employed practitioners to control working conditions”
whereas the Continental ideal-type emphasizes “elite administrators
possessing their offices by virtue of academic credentials” (Collins, 1990,
p. 15). This is also reflected in different types of professionalization where the
former focuses on “private government” within an occupation and the latter
on the political struggle for control within an elite bureaucratic hierarchy
(ibid., p. 17). Also McClelland (1990, p. 107) distinguished between
“professionalization ‘from within’ (successful manipulation of the market by
the group) and ‘from above’ (domination of forces external to the group)”.
Although this categorization by McClelland was intended to differentiate
Anglo-American and (in this case) German forms of professionalization, it
will be returned to later in this paper as a way of indicating different occupational usages of, and benefits from, the discourse of professionalism, in
different occupational groups. Svensson (2001) has also reminded researchers
that in Europe generally professionals have been and are mainly employed in
the public sector and closely connected to and controlled by state authorities;
only a small minority have been self-employed (see also Burrage and
Torstendahl, 1990).
Professionalization : the process of market closure
The 1970s and 1980s saw a further shift in analytical focus away from the
normative and institutional concepts of professionalism and profession and
towards analysis of the processes of professionalization or the professional
project (Larson, 1977). This came to be understood as the historical or
contemporary processes whereby an occupational group successfully closed
the market (to the untrained, unqualified and uncertificated) thereby
promoting a privileged salary and status position to qualified practitioners.
In this period the concept of professionalism as value system was cynically
discredited and attempts to define the special characteristics of professions
were abandoned. This resulted in a general scepticism about professions
which were seen instead to be elite conspiracies of powerful occupational
workers.
Critical attacks on professions in general, as powerful, privileged, self-interested monopolies, were prominent in the neo-Weberian research literature of the 1970s and 1980s, and resulted in a general scepticism about the
whole idea of professionalism as a normative value. Johnson, for example,
dismissed professionalism as a successful ideology which had entered the
political vocabulary of a wide range of occupational groups in their claims
and competition for status and income (Johnson, 1972, p. 32). More recently
Davies (1996) has urged researchers to abandon claims to professionalism and
instead to recognize the links between such claims and a specific historical
and cultural construction of masculinity which fits uneasily with newer and
more feminized professions.
During the 1970s and 1980s, when sociological analysis of professions was
dominated by various forms of professionalism as ideology theorizing, one
concept that became prominent was the “professional project”. The concept
was developed by Larson (1977) and included a detailed and scholarly historical account of the processes and developments whereby a distinct occupational group sought a monopoly in the market for its service, and status and
upward mobility (collective as well as individual) in the social order. The idea
of a professional project was developed in a different way by Abbott (1988)
who examined the carving out and maintenance of a jurisdiction through
competition and the requisite cultural and other work that was necessary to
establish the legitimacy of the monopoly practice.
Magali S. Larson’s work is still frequently cited and MacDonald’s textbook on professions (1995) continued to use and to support her analysis in his
examination of the professional field of accountancy. The outcome of the
successful professional project was a “monopoly of competence legitimised
by officially sanctioned ‘expertise’, and a monopoly of credibility with the
public” (Larson, 1997, p. 38). Larson’s interpretation has not gone unchallenged. Freidson (1982) preferred market “shelters” to complete monopolies
in professional service provision, which indicated the incomplete nature of
most market closure projects. It is also the case that Larson’s careful analysis
has been oversimplified by enthusiastic supporters such that some researchers
talk about the professional project, as if professions and professional associations do nothing else apart from protecting the market monopoly for their
expertise. One aspect of Larson’s work is of particular interest, however.
Larson asked why and how a set of work practices and relations that characterized medicine and law came to become a rallying call for a whole set of
knowledge-based occupations in very different employment conditions. This
question points to the importance of the appeal and attraction of the concept
of professionalism to employed occupational workers in work organizations
in all types of society in the modern world.
Another version of the professionalization as market closure interpretation
has been the notion of professions as powerful occupational groups who not
only closed markets and dominated and controlled other occupations in the
field but also could “capture” states and negotiate “regulative bargains”
(Cooper et al., 1988) with states in the interests of their own practitioners.
Again this was an aspect of theorizing about professions in Anglo-American
societies which began in the 1970s (eg Johnson, 1972) and which focused on
medicine and law. It has been a particular feature of analyses of the medical
profession (eg Larkin, 1983) where researchers have interpreted relations
between health professionals as an aspect of medical dominance as well as
gender relations (eg Davies, 1995).
These explanations proved to be of little interest or relevance to sociologists of the military as the armed forces market of military personnel had
always been relatively closed. Also the division between the two internal military markets, the officer and the conscription categories, were beginning to
break down as modernization of the armed forces, particularly in Europe and
North America, was requiring an all volunteer force. This has entailed a
discussion of the military as a work organization including the need to recruit
and retain staff, offer career and promotion opportunities, and meet equal
opportunities requirements in terms of gender and ethnicity representations. It
is also difficult to interpret the military in market terms since this occupational group can have little control over the demand for or supply of its
personnel or its work. In the case of the military, it is political control
(national and increasingly international) which is paramount in terms of
market demand for and supply of its service.
Return to professionalism : new directions
In the 1990s researchers began to reassess the significance of professionalism and its positive (as well as negative) contributions both for customers
and clients, as well as for social systems. Freidson (1994,2001), for example,
has argued that professionalism is a unique form of occupational control of
work which has distinct advantages over market or organizational and bureaucratic forms of control. To an extent this indicates a return to the professionalism as normative value system but in addition there are new directions in
the analysis. These new directions are of particular relevance to discussions
about professionalism in the military. The new interpretation involves the
examination of professionalism as a discourse of occupational change and
control in occupational groups and work organisations where the discourse is
increasingly applied and utilized.
There is now extensive use of the concept of professionalism in an increasingly wide range of occupations and work places. The concept of professionalism is increasingly used in a variety of work, occupational, organizational
and institutional contexts. It is used as a marketing slogan in advertising to
appeal to customers (Fournier, 1999) and in campaigns to attract prospective
recruits (eg in the UK armed forces). It is used in company mission statements
and organizational aims and objectives to motivate employees and in policy
procedures and manuals. It is an appealing prospect for an occupation to be
identified as a profession and for occupational workers and employees to be
labelled as professionals. The concept of professionalism has entered the
managerial literature and been embodied in training manuals and CPD
(Continuing Professional Development) procedures. The concept of professionalism is increasingly used (or misused ?) in organizational, commercial,
service, financial security and military work places and locations. The
discourse of professionalism is also claimed by both sides in disputes and
political and policy arguments and disagreements between professional
workers and governments–particularly in respect of proposed changes in
funding, organizational and administrative arrangements in health and in
education (Crompton, 1990).
In trying to account for the appeal and attraction of the discourse of professionalism in the military as well as in a wide variety of occupational groups
with very different working conditions and employment relations, a different
interpretation is required. It is suggested that professionalism is being used as
a discourse to promote and facilitate particular occupational changes in this
case in military institutions and in general service work organizations. The
interpretation includes the analysis of how the discourse operates at both
occupational/organizational (macro), and individual worker/personnel (micro)
levels.
The occupational, organizational and worker changes required have been
summarized by Hanlon (1999, p. 121) who stated that “in short the state is
engaged in trying to redefine professionalism so that it becomes more
commercially aware, budget-focused, managerial, entrepreneurial and so
forth”. Hanlon’s emphasis on the state here is because he was discussing the
legal profession. When this analysis is applied to the use of the discourse of
professionalism in other occupational groups then the state might be less
directly involved and the service company, firm and organization (via its
managers and supervisors) would probably be the constructors, promoters and
users of the discourse. In the case of the military, the discourse of professionalism is also being used both by politicians (national and international) and
military advisers. Certainly the nature of recent pressures on the UK military
have resulted in calls for more professionalism.
Since 1945 the UK has constantly been forced to reconsider both the role
and effectiveness of its armed services. Large-scale conventional confrontation with Soviet forces and small special force operations in Yemen or Borneo
has required flexibility. This has continued to be the case. The UK has been in
the vanguard in the post-1989 re-evaluation of strategic and military policy
(Cohen, 2000; Wenger, 2002). Armed force strength was reduced from
306,000 to 226,000 and re-oriented towards a more mobile reaction force,
although still largely within a NATO and European theatre of operations : the
“British Way in Warfare” (Strachan, 1994).
The more fundamental 1998 Strategic Defence Review (SDR) envisaged
strategically mobile armed forces able to deploy quickly to areas under threat
and to sustain themselves for relatively long periods of operation. Conventional force changes were intended to provide a greater capability to sustain
one major or two minor operations in addition to the need to continue with
anti-terrorist operations in Northern Ireland. The creation of an extra mechanised brigade and the 16th Air Assault Brigade together with leadership of
NATO’s Rapid Reaction Corps have been designed to provide for either warfighting or peace keeping operations.
The events of 11th September, 2001 led the Secretary of State to announce,
in December 2001, the need for a “New Chapter” to the SDR to take account
of the new strategic realities posed by the threat of terrorist activity worldwide. This New Chapter published on 18th July, 2002 (MoD, 2002) considers
such questions as : where the balance should be struck between protecting the
UK homeland and contributing to overseas operations; in what ways can military support for civil authorities be improved; what balance should be struck
between addressing the symptoms of terrorism and addressing the causes of
terrorism. The New Chapter has involved wide-scale consultations with military, political, diplomatic, academic and other bodies to ensure the widest
possible measures have been taken to address the threat from international
terrorism.
A key element within the SDR has been the need to ensure that training and
education in the armed services meets the need for having properly qualified
and experienced personnel capable of carrying out defence policy requirements. Central to this has been the Defence Training Review (DTR), established by Lord Robertson on July 1999 to examine all the individual training
and education needs of the defence establishment, both military and civil. The
DTR was driven by : the requirements of the SDR; shifting social trends within
the UK population; the challenge of technology and the wider government
agenda to ensure modernisation within the UK (including post-Service
careers). Looking forward to 2015 the new policy intends to promote : more
integration between the Services; greater alignment of operational and
personnel training requirements; greater responsiveness to rapidly changing
requirements; and greater cost-effectiveness (MoD, 2001).
A central feature of defence policy since the 1950s has been the formation
of a small, highly trained and “professional” armed force. It is considered that
only an “all volunteer force” (AVF) is capable of carrying out all the very
complex and difficult tasks required of a modern defence policy (Millen,
2002). In the UK recognition of this need for highly skilled and highly trained
personnel has come in such forms as the recruitment slogan “Join the professionals” and indeed for much of the past 50 years professionalism has been
strongly associated with the notion of an all volunteer force. However, in
recent years a debate has opened up in UK defence and academic fora about
the nature of professionalism in the armed forces (Forster et al., 2000). Up till
now much of this debate has revolved around predominantely strategic issues
such as the role of armed forces, their expertise and responsibilities. However,
it is also true to say that there still remains considerable confusion over the
terms and concepts associated with professionalism and recent attempts to
provide a typology of models of armed forces are still couched in strategic
terms (ibid.). Until now no attempt has been made to assess professionalism
from a more institutional, organizational or occupational perspective.
Professionalism as discourse of occupational and organisation control
In general, then, as organizational budgets become leaner and
customers/clients/governments become more demanding, as service work
becomes more closely regulated and achievement targets are specified,
measured and assessed, so the changes are often characterised as the need to
“professionalize” the service and knowledge of workers concerned. This
professionalization will be achieved through increased occupational training
and the certification of the workers/employees–a process labelled as
credentialism by Collins (1979,1981). These occupational changes are often
perceived by the workers concerned as more paper work and additional
responsibilities but with no corresponding increase in either collective or individual status or salary–the rewards usually perceived to accrue from
professionalization (Larson, 1977). Often such occupational changes are
interpreted by workers as increased bureaucratization (ie more paper work)
but, as a consequence, the quality of the service to the client is perceived by
the workers to decline. One result is a form of occupational identity crisis
which can be expressed as forms of discontent perceived particularly by
(older ? and) more experienced groups of workers. Why, then, and how in the
face of such experiential contradictions does the discourse of professionalism
continue to be such an effective instrument of occupational change and social
control ?
It is necessary to clarify and operationalize the concept of discourse. In this
paper discourse refers to the ways in which occupational and professional
workers themselves are accepting, incorporating and accommodating to the
concepts of “profession” and particularly “professionalism” in their work. It
will also become apparent that in the case of many, if not most, occupational
groups the discourse of professionalism is in fact being constructed and used
by the managers, supervisors and employers of workers (including Government Ministries), and it is being utilized in order to bring about occupational
change and rationalization as well as to (self-) discipline workers in the
conduct of their work. It will be argued that this use of the discourse is very
different from the earlier (historical) constructions and uses of “professionalism” by the practitioners and professional associations in medicine and law
–from where the discourse originated. This analysis of the use of the
discourse of professionalism in work and organizations is based on
Foucauldian concepts of legitimacy (Foucault, 1979) and of the control of
autonomous subjects exercising appropriate conduct (Foucault, 1973,1980).
Using these ideas in her interpretation of professionalism as a disciplinary
mechanism, Fournier (1999), following Miller and Rose (1990), has explored
professionalism as the government of professional practice “at a distance”.
These interpretations can also assist in understanding the appeal of professionalism as a mechanism of occupational change in the modern world in the
military as well as in other places of work.
Analysis of legitimacy, as a property of both systems and actors, has been
developed most fully in the work of Foucault and his followers on the nature
of governmentality and the constitution of citizen-subjects within modern
societies. In respect of professions as systems Foucault (1979) argued,
following Weber (see Bendix, 1966, pp. 417-430), that the development of
particular forms of expertise was a crucial element in the formation of
governmentality from the 16th century onwards. Summarizing Foucault’s
argument Johnson (1992) showed how the extension of the capacity to govern
depended on expertise in its professionalized form and the development of
expert jurisdictions and systems of notation, documentation, evaluation,
calculation and assessment. This extension of the capacity to govern necessitated a shift in the basis of legitimacy. Acceptance of the divine right of the
sovereign declined and was replaced by a discourse that held “popular obedience to the law” to be the sole source of legitimate rule (Foucault, 1979,
p. 12). This was not expressed by Foucault as overt domination but rather as
the probability that the “normalized” subject will obey (Johnson, 1992).
The professions were intimately involved in these processes of normalization which were crucial to the reproduction of legitimate power in the liberaldemocratic state (Johnson, 1992). Normalization also included the reproduction of the authority of the expert. Acceptance of the authority of professional
experts went together with the consolidation of the authority of states. Acceptance of the authority of governments and of professionals have been interrelated and have been part of the process of normalization of the citizen-subject.
Perkin (1988) also highlights the close and interconnected role played by both
the nation-state and professionals in the creation of a legitimate capitalist
order in the UK in the 1880-1920 period. In some respects, the organizing
principles of the professions can be seen to model the process of normalization : the professional’s training is, in theory, supposed to cultivate a proper
balance between self–and collectivity interest which is sustained by interaction with the occupational community of his or her peers and by the desire not
to lose their good opinion by excessive greed or abuse of power. Such a
model may be deeply problematic as numerous critical writers have observed
but symbolically it remains very powerful and continues to explain the appeal
of professionalism at the system or occupational level.
At the level of individual actors the concept of normalization of the
citizen-subject was also a central requirement in Foucault’s argument since
legitimate political power depended on the obedience of subjects. This highlights the way in which outright coercion has given way to normalization, to
the way in which the discipline of selves has become self-discipline, where
the key controls are internalised and proactive rather than external and reactive.
Using Foucault’s interpretation of normalization, and interpreting this as
legitimation through competence and autonomously “choosing” to act in
appropriate ways, Fournier (1999) considers the appeal to “professionalism”
as a disciplinary mechanism in new occupational contexts. She suggests how
the use of the discourse of professionalism in a large privatised service
company of managerial labour serves to inculcate “appropriate” work identities, conducts and practices. She considers this as “a disciplinary logic which
inscribes ‘autonomous’ professional practice within a network of accountability and governs professional conduct at a distance” (1999, p. 280).
At the level of individual actors the appeal to professionalism can be seen
as a powerful motivating force of control “at a distance” (Miller and Rose,
1990; Burchell et al., 1991). At the level of systems, such as occupations, the
appeal to professionalism can also be seen as a mechanism for promoting
social change. In these cases, however, the appeal of the discourse is to a
myth or an ideology of professionalism which includes aspects such as exclusive ownership of an area of expertise, autonomy and discretion in work practices and occupational control of work. In fact the reality of the
professionalism that is actually envisaged is very different. The appeal to
professionalism most often includes the substitution of organizational for
professional values; bureaucratic, hierarchical and managerial controls rather
than collegial relations; budgetary restrictions and rationalizations; performance targets, accountability and increased political control. In this sense,
then, it can be argued that the appeal to professionalism is an “effective”
mechanism of social control at micro, meso and macro levels.
The power of the discourse of professionalism
This section returns to the question of the appeal of the discourse of professionalism and how it is used in the armed forces as a mechanism of occupational rationalization and change (at the macro level) and of individualized
control (at the micro level). It is necessary to consider why and in what ways
a set of work practices and relations, that characterized law and medicine in
Anglo-American societies for at least a part of their histories, have come to
resonate with other occupations in very different employment situations and
in this case with the armed forces.
The discourse of professionalism that is so appealing to the armed forces
(as well as to other occupational groups and their practitioners) includes
aspects such as exclusive ownership of an area of expertise and knowledge,
and the power to define the nature of problems in that area as well as the
control of access to potential solutions. It also includes an image of collegial
work relations of mutual assistance and support rather than organizational,
hierarchical, competitive or managerialist control. Additional aspects of the
discourse of professionalism and its appeal are autonomy in decision-making
and discretion in work practices, decision-making in the public interest unfettered only marginally by financial constraints, and in some cases (for example
the medical profession historically) even self-regulation or the occupational
control of the work (Freidson, 1994).
Exclusive ownership of military expertise is an aspect of professionalism
in the military, though control of access to solutions is not. General military
policies, targets and objectives are determined by political decisions at both
state and increasingly international levels. Exclusive control of military
knowledge (the theory and the practice) does belong with the armed forces
who can clarify the operational alternatives and make recommendations to
governments. Collegial (rather than hierarchical) work relations could never
be an aspect of armed forces professionalism–though a form of comradeship
and mutual support within units is often portrayed (for example in films and
documentaries) as a feature of armed forces culture and working life. Autonomous and discretionary decision-making in military operations is an aspect of
armed forces professionalism and this is no longer confined or limited to the
officer rank, particularly in peace-keeping or in special forces operations.
Self-regulation and the occupational control of work have constituted features
of the military although political and increasingly economic control of military objectives make it difficult to conceive of the military promoting a public
interest that could be different to that of the state-defined interest. Arguably
this aspect of professionalism might perhaps be applied in instances where the
armed forces have ousted a government or national leader allegedly in the
public interest.
It seems that the reality of the discourse of professionalism in the armed
forces includes budgetary constraints and financial cut-backs; strict control of
armaments and equipment costs; a decrease in numbers of personnel which at
the same time is a more highly trained and disciplined work force; an increase
in organizational features in the military which include an increase in bureaucracy, managerialism, accountability and audit; an enlarged and expanded
role which includes global policeman alongside defensive and offensive
combatant functions; and an international, as well as a national, identity to
make more efficient organizational use of scarce defence resources. The
discourse of professionalism is being used, therefore, to promote occupational
rationalization and organizational efficiency rather than the occupational
control of the work by professional military practitioners.
It is also important to consider the appeal of the discourse of professionalism as a disciplinary mechanism at the micro level in the armed forces.
Fournier (1999, p. 290) has demonstrated how the reconstitution of employees
as professionals involves more than just a process of re-labelling, “it also
involves the delineation of ‘appropriate work identities’ and potentially
allows for control at a distance by inscribing the disciplinary logic of professionalism within the person of the employee so labelled”. In the military (as
well as in new and existing occupational and organizational contexts) officers
and other ranks are having to, and indeed choosing to, reconstitute themselves
in organizational and occupational forms which incorporate career development alongside the self-managing and self-motivated employee (Grey, 1994;
Fournier, 1998). In other words, those who act like “professionals”, and are
self-controlled and self-motivated to perform in ways the military defines as
appropriate, will at the same time be inner-directed and controlled from a
distance. In return, for some of those who perform according to expectations,
they will be rewarded with career development and promotion progress.
The discourse of professionalism, as a mechanism of occupational rationalization and change, and of individualized control, is played out differently in
occupational groups in different employment situations. In trying to understand these differences it can be argued that the Anglo-American overemphasis on medicine and law as the archetypal professional groups has been
largely unhelpful. One consequence has been that Anglo-American social
scientists have developed a distorted view of the power of a limited number of
occupational groups to influence states, demand and retain regulatory powers
from those states, and control (through monopoly practices) the markets for
their knowledge and services. For the military and other occupational groups,
however, the discourse has worked, and has been worked in other ways. In
general, then, a focus on (previously) powerful occupational groups has
deflected attention away from analysis of occupations who have generally
been less successful in using the discourse in their own interests (such as
engineers and teachers) and now also the military.
In trying to understand the differential effects of the discourse of professionalism in occupational groups in very different employment situations, it
might be useful to return to McClelland’s categorization (1990, p. 170) of
“professionalization ‘from within’ (successful manipulation of the market by
the group) and ‘from above’ (domination of forces external to the group)”.
This categorization was intended to differentiate Anglo-American and
German forms of professionalization and there are clearly some problems
with it. In particular it tends both to oversimplify and overemphasize the
power of some Anglo-American professional groups to demand regulatory
responsibilities from states. Dingwall (1996) has argued that the supply side is
equally important and that it is necessary to consider why in certain historical
and political contexts some states permitted professions to flourish–and in
terms of the arguments in this paper– were able to construct the discourse of
professionalism “from within” the occupational group.
This categorization might also be used to indicate and explain the various
constructions and indeed consequences and effects of the discourse of professionalism in different occupational groups. Where the appeal to professionalism is made and used by the occupational group itself, “from within”, then
the returns to the group can be substantial. In these cases, historically the
group has been able to construct and to use the discourse in the development
of its occupational identity, promoting its image with clients and customers,
and in bargaining with states to secure and maintain its (sometimes self) regulatory responsibilities. In these instances the occupation is using the discourse
partly in its own occupational and practitioner interests but sometimes also,
and arguably, as a way of promoting and protecting the public interest.
In the case of the military and indeed most contemporary service occupations, however, professionalism is being constructed and imposed “from
above”. For the armed forces this means by politicians and military advisers
while for other occupations this means the employers and managers of the
service organizations in which these “professionals” work. The ideals of dedicated service, autonomous decision-making and occupational control of work
are part of the appeal of the discourse of professionalism. These values are
inserted or imposed and a false or selective discourse is used to promote and
facilitate occupational change and rationalization, and as a disciplinary mechanism of autonomous subjects exercising appropriate conduct. This discourse
of professionalism is grasped by armed forces personnel (and by other occupational groups) since it is perceived to be a way of improving the occupations’ prestige, status and rewards collectively and individually. However, the
realities of professionalism “from above” are very different.
If this differentiation is relevant then, in respect of the construction of
professionalism in the armed forces, it becomes crucially important to ask and
assess who is constructing and operationalizing the discourse in the context of
the military and in whose interests. The discourse of professionalism is
appealing and very persuasive both as a mechanism of occupational change
and rationalization, and of individualized control. Clearly this is an area of
analysis where sociologists of the military and of professional/occupational
groups need to work together in order to develop theory and to construct
empirical projects to examine the construction and use of the discourse of
professionalism in the armed forces nationally and internationally.
It also needs to be emphasized that the discourse of professionalism operates and needs to be examined on (at least) two different levels : institutional
as well as practitioner professionalism. In the analysis of institutional professionalism, it is important to examine the organizational arrangements, procedures and policies of the armed forces in respect of military careers,
progression and advancement, training and credentialism; career routes in
military management and/or operations specialisms; the recruitment and
retention of services personnel including issues of gender and ethnicity; and
the provision of organizational support services in the armed forces such as
accommodation, health and safety matters and pensions-building. This is
closely related to and might even constitute a condition for practitioner
professionalism since armed forced personnel can best operate professionally
within military institutions and organizations which have professional structures and frameworks of support. Sociologists of the military and of professional/occupational groups could work together to clarify the meanings of
professionalism in the armed forces, as a discourse of occupation change, as a
set of institutional and organizational arrangements, and as a disciplinary
mechanism of individualized and self control. In that way the discourse might
remain contested rather than controlling.
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[*]
The author would like to acknowledge
assistance from Dr Roy Bradshaw and
Professor Nick Manning, both of the University
of Nottingham, in the writing of this paper.